Capital One Brand Corps & St. Joseph's Villa

The Project  CapOne_SJV_pic.JPG

Capital One's Brand Corps helped St. Joseph's Villa (SJV), a Richmond residential facility and school for at-risk children, build their operational capacity and improve their brand identity.

 

 

"We've never had a company invest this kind of time and resources. In my 28 years here, nobody's ever committed like this."

 

-- Ray Pardue, Former CEO

St. Joseph's Villa

The Opportunity

The financially-strapped children's nonprofit, St. Joseph's Villa was struggling to reach fundraising goals, and sought to increase both the number of donors to the organization and the average dollar per gift amount.

 

Capital One's Pro Bono Investment

To address fundraising shortcomings, the Capital One Brand Corps leveraged its extensive direct mail experience to help the SJV development department create a more engaging and efficient direct mail program aimed at increasing the number of donors and improving the responses from donors.

 

The Impact

With support from Capital One, SJV succeeded in significantly raising visibility for the organization among potential donors. In the first year of this new program, revenue from SJV's existing donors increased by 41 percent and overall response to SJV direct mail increased by 51 percent. Since August 2005, Capital One's marketing efforts on behalf of SJV have netted the organization $49,349, representing 245 new donors, 257 additional donations from existing donors and an average dollar per donation well exceeding industry standards.

 

About the Client

Established by the Daughters of Charity as an orphanage and school in 1834, St. Joseph's Villa is the oldest and largest continuously operating children's nonprofit organization in metropolitan Richmond.

 

About the Company

In 2002, the Brand Marketing department at Capital One created the Brand Corps - an initiative to provide in-kind creative services that deliver new and sustainable branding and marketing capabilities to nonprofit partners. Since the program's inception, Corps members have contributed 9,733 associate hours - valued at $875,000 - and have provided $472,969 in donated goods (e.g. printing).

Capital One Financial Corporation is a financial holding company whose subsidiaries collectively had $83.0 billion in deposits and $151.4 billion in managed loans outstanding as of December 31, 2007. Headquartered in McLean, VA, Capital One has 742 locations in New York, New Jersey, Connecticut, Texas and Louisiana. It is a diversified financial services company whose principal subsidiaries, Capital One, N.A., Capital One Bank (USA), N. A., and Capital One Auto Finance, Inc., offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index. Learn more about the company and its commitment to the community at www.capitalone.com.

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